Showing posts with label smartphones. Show all posts
Showing posts with label smartphones. Show all posts

Tuesday, October 25, 2022

Booming African Mobile Markets To Get Boost from Nordic Expertise

PRESS RELEASE
Booming African Mobile Markets To Get Boost from Nordic Expertise
Africa is poised to leap forward, unencumbered by legacy technologies and processes, and empowered by youthful demographics
STOCKHOLM, Sweden, October 25, 2022/ -- SUBTONOMY (https://www.Subtonomy.com/), the leading Network Experience Platform provider in the Nordics, has announced that it will be attending AfricaCom in South Africa (8-10 November 2022) to bring its world-class digital customer support offering to Africa.

The African digital revolution

It’s time to reappraise Africa’s place in the global digital market. Long held back by affordability and availability issues, the advent of cheaper smartphones and ubiquitous, higher capacity mobile networks have provided a huge springboard for growth. Young, internet-savvy Africans are optimistic and opportunistic about tech, utilizing it as a platform for their creativity, entrepreneurial spirit, and thirst for education. Already the world leader in mobile money[1], Africa is poised to leap forward, unencumbered by legacy technologies and processes, and empowered by youthful demographics[2]. The continent’s rapid transition to a mobile-first, digital economy means that it already has more smartphone users than North America and by 2025 Sub-Saharan Africa will have 474 million internet users (39% of the population[3]).

New demands on the network, new customer expectations

Whether it’s using their phones for banking, finding work, shopping, creating, listening to music or watching their favorite shows, young Africans have moved far beyond their parents’ expectations of mobile services. While the future of the African mobile market may look rosy, it’s not without challenges, however. In the next few years, African operators will have to cope with onboarding large numbers of new customers[4] and find cost-effective ways to support them while they transition from 3G to 4G, from feature phones to smartphones, and from simple to complex service offerings.

As if all of this were not enough, the expectations of African Gen Z customers are also rising rapidly. Like their social media friends around the world, they expect high-quality uninterrupted services backed by world-class, 24/7 customer support when things go wrong. If they don’t get it, they’re more willing than ever to simply walk away[5].

And this is precisely where African operators can benefit from the experience of other mobile-first markets such as the Nordics. Operators in the Nordics have pioneered efficient and cost-effective digital customer care for years. Subtonomy’s customers, for example, are already able to automate 75% of customer support in digital channels, and increase contact center efficiency to deliver 60% fewer escalations and 47% faster call handling.

Future proofing support

With things moving so rapidly in Africa, it’s hard for operators to manage change cost-effectively or predict what their support operations will look like in a few years. Will future African customers have virtual reality-based support, or get help via their digital assistants? Whatever happens, operators must squeeze the maximum value out of their existing equipment to keep costs down and reduce disruption, while at the same time innovating their customer support offerings and preparing for what’s coming. Fortunately, there’s a win-win here as well. Subtonomy’s Network Equipment Platform takes data from any existing source – including legacy probes (eg Amdocs, Anritsu, Commprove, Empirix, Exfo, Polystar, Radcom, Tektronix, Teoco or Viavi), BSS and OSS, cell data and device data – to deliver a 360o real-time view of actual customer experience, empowering 24/7 holistic support.

“As the African mobile market matures, customers will expect better support from operators. As researcher Herring Shava[6] recently pointed out, two of the biggest causes of dissatisfaction with support are operators’ reliability (not doing things when they said they would) and responsiveness (not informing customers when they intend to fix problems). We’re proud to have helped our clients fix both these issues in the Nordics and look forward to helping African operators revolutionize the way they support their customers in future – giving them both happier customers and a competitive edge.” Andreas Jörbeck, CEO, Subtonomy 

To find out more about Subtonomy’s offering, operators are invited to meet with Subtonomy at AfricaCom 2022, Telcos of Tomorrow booth A52. Book a meeting here: APO Group rep (malika.bouayad@apo-opa.com).


[1] According to the GSMA, Africa accounts for 70% of the world’s $1 trillion mobile money transactions.

[2] Africa has the largest number of Gen Zers (also called ‘Zoomers’) in the world, and more than a billion people under the age of 35.

[3] Forecasts from GSMA.

[4] By 2025 the GSMA forecasts Africa will have 120 million new subscribers and 170 million new mobile internet users, taking the proportion of the population using mobile internet to 40%.

[5] According to a BrandsEye study (2019), 47.2% of the complaints raised by customers in South Africa were about the quality of customer service. Approximately 37% complained about the mobile network provider’s turnaround time, and 44.4% of the respondents complained about the network provider’s failure to attend to queries posted on social media. But in cases where the network provider did respond, 61% of consumers ended up being dissatisfied with the quality of service provided.

[6] See: H. Shava. Service Quality and Customer Satisfaction Experience Among South African Mobile Telecommunications Consumers. Walter Sisulu University. Published in Eurasian Journal of Business and Management, 9(3), 2021, 217-232.
Distributed by APO Group on behalf of Subtonomy.
 
For more information or to set up an interview, please contact:
Tina Rosén
tina.rosen@subtonomy.com

About Subtonomy:
Subtonomy’s ML-driven Network Experience Platform provides unprecedented real-time insight into the experience of customers on any network (2G, 3G, 4G, 5G NSA, 5G SA, broadband and gigabit fiber). Its easy-to-use applications utilize this rich data to enable customer support teams to isolate and resolve problems faster; operational teams to prioritize fault fixing and network build according to actual customer need; business teams to up-sell to both business customers and consumers; and wholesale teams to understand the service they’re delivering to MVNO clients. Founded in Sweden in 2012, Subtonomy’s technology helps network operators deliver more personalized support and more proactive care to help its clients deliver a premium network experience.  We’re proud to have a 100% satisfied client base and to be finalists in the 2022 World Communications Awards for Customer Experience. Also see: Subtonomy’s website (https://www.Subtonomy.com/).

SOURCE
Subtonomy



Thursday, September 29, 2022

New Nigeria on Pinterest Has Over 240, 000 Viewers Monthly


This is the screenshot of my New Nigeria blog on #Pinterest

I have over 1 million views monthly on my blogs with over 20, 000 Followers so far without fanfare and without publicity campaign.
When my mobile video app for all users of smartphones is released on #Google Play Store, there will be more than 95 million users in Nigeria alone before including users in every country in the world posting and sharing videos in their languages.

The mobile app will include e-commerce and streaming channel.
I already have access to premium content of regular supply of movies, series, documentaries, music videos, etc

#video #blogs #mobile #apps #photos #camera #smartphones #mobileapp #content #broadcasting #streaming #Nigeria #Africa #elections2023 #nigeriadecides2023

Sunday, May 1, 2022

This is The Future of Nigerian News Media and Entertainment Industry

Nigerians Report Online

Over 205, 000 pageviews in April.

Our target is to reach over 1 million pageviews monthly without buying fake Views, fake Likes and fake Followers like others on the internet.

The most advanced NIgerian owned digital news blog published by International Digital Post Network Limited currently in the advanced stage of launching the OTT streaming news, entertainment and eCommerce mobile video platform.

View it on https://angel.co/u/michael-chima-ekenyerengozi

Target is reach over 200 million users of GSM phones within 12 months.

This is the future of NIgerian news media and entertainment industry.


- By Ekenyerengoz Michael Chima,
The CEO, International Digital Post Network Limited, Lagos, Nigeria.
Publisher/Editor
NOLLYWOOD MIRROR®Series 
247 Nigeria (@247nigeria) / Twitter
https://mobile.twitter.com/247nigeria
https://www.amazon.com/author/ekenyerengozimichaelchima
https://www.linkedin.com/in/michaelchimaeyerengozi

Thursday, February 17, 2022

OPPO to Launch its Flagship Find X5 Series on 24 February 2022

OPPO to Launch its Flagship Find X5 Series on 24 February 2022

Find X5 series is the first to feature OPPO's self-designed NPU MariSilicon X·Find X5 Pro will feature Snapdragon® 8 Gen 1 Mobile Platform

17 February 2022, China, Shenzhen – The pioneering smart device brand, OPPO, today announced the launch of its high-end flagship smartphone with world-first imaging experiences – OPPO Find X5 series.

OPPO marries breathtaking high-end design with best-in-class technology and camera innovation. Join OPPO and #EmpowerEveryMoment at the global Find X5 Series launch event, to be streamed live via OPPO’s official channel on 24 February 2022 at 11:00 GMT/19:00 GMT+8.

OPPO to Launch its Flagship Find X5 Series on 24 February 2022

At OPPO INNO Day 2021, OPPO announced MariSilicon X, the dedicated imaging Neural Processing Unit, which overcomes smartphone video capture’s greatest challenge – nighttime recording. Taking quality to new heights with its cutting-edge 6nm architecture, real-time RAW processing, and up to 20x faster 4K AI performance – Find X5 Pro shines a light on the night.

Powered by the latest-generation, multicore Snapdragon 8 Gen 1 processor, the Find X5 Pro stays cool under pressure and is supercharged to handle the most demanding games and applications. On the outside, it embodies a futuristic design to express a sense of calm and timeless beauty. With an ultra-hard, true ceramic back, the Find X5 Pro achieves clean, modern sophistication while creating a surface texture that reduces fingerprints, and follows a perfectly-smooth, uniform incline to gently cushion the camera module.

With unrivalled night shooting capabilities, the high-end 5G flagship Find X5 Pro builds on the core DNA that makes OPPO a hit with consumers and critics alike. With a futuristic aesthetic, new ColorOS, world-class performance, ultra-fast connectivity and a camera system that’s out of this world, Find X5 Pro raises the bar for smartphones.

Join the global online launch event to #EmpowerEveryMoment on Thursday February 24th at 11:00 GMT/19:00 GMT+8 on OPPO’s official channel.


Wednesday, June 22, 2011

LG THRILL 4G Arriving in AT&T Stores this Summer




First Dual-Core, Dual-Channel, Dual Memory Superphone Primed to View, Create and Share 3D Content Including YouTube 3D

DALLAS AND NEW YORK, June 22, 2011 /PRNewswire/ — The ideal handset for on-the-move entertainment enthusiasts, LG THRILL™ 4G is the ultimate on-the-go superphone. Gamers will love it for the 3D games. Amateur cameramen will love the ability to create and share in 3D video. And, any customer looking for one of the most powerful and capable smartphones on the market will be delighted by the LG THRILL 4G.



Key Facts

* LG THRILL 4G to arrive in AT&T company-owned stores and online this summer with a leading suite of 3D content preloaded on the dual-core, dual-channel, dual memory Android 2.2 superphone.
* Glasses-free, 4.3-inch, 3D display provides access to a portfolio of 3D content including preloaded 3D games, the Gameloft™ 3D Store, preloaded YouTube 3D, access to 3D movies from mSpot® and more.
* Rear-facing dual five-megapixel stereoscopic cameras give users the ability to create and share everyday life experiences in 3D, as well as post to YouTube 3D.

3D Content

LG THRILL 4G can revolutionize customer’s multimedia experience with the ability to view, create and share in 3D on a glasses-free 3D display. LG THRILL 4G is the only smartphone in the U.S. to feature a 1 GHz dual-core, dual-channel, dual memory for the ultimate in performance when playing 3D games, shooting 3D video, or uploading 3D content.

Featuring rear-facing dual five-megapixel stereoscopic 3D cameras, LG THRILL 4G gives users the ability to shoot 720p video in 3D and capture crystal clear stills. LG THRILL 4G also enables owners to capture high-quality 3D content with 3D video stabilization technology that automatically corrects for shake during recording. LG THRILL 4G also can easily convert 2D content, including images and videos, into 3D with the push of a button.

Being a YouTube 3D lead phone, LG THRILL 4G comes preloaded with YouTube 3D, allowing users to easily share their 3D creations. Additionally, LG THRILL 4G comes preloaded with 3D games, including Let's Golf 2, Asphalt 6 and NOVA. Users also can access the Gameloft™ 3D Store and 3D movies from mSpot®.
LG THRILL 4G Specifications and Features

LG THRILL 4G runs the Android 2.2 platform and provides glasses-free viewing on a 4.3-inch WVGA display, which offers bright and flicker-free images in HD – 1080p in 2D and up to 720p in 3D. Ideal for sharing 3D or 2D content with a monitor, LG THRILL 4G features an HDMI connection with included micro cable and is DLNA capable for highest resolution playback of user-generated content. LG THRILL 4G also features AT&T Mobile Hotspot for connecting Wi-Fi enabled devices to the AT&T mobile broadband network.

LG THRILL 4G also has a front-facing camera and is the first from AT&T to come preloaded with the Qik video calling service for use over Wi-Fi.
3D Entertainment Summit

Today at the 2011 3D Entertainment Summit, part of CE Week in New York, Vice President of Marketing for LG Mobile Phones, Tim O’Brien, delivered remarks on technology’s important role in the evolution of entertainment. Illustrating how 3D enabled mobile devices will be the next step in the natural evolution of entertainment, O’Brien declared that user-generated content will fuel the overall 3D experience. O’Brien added that with the launch of LG THRILL 4G all consumers will have access to this next-generation technology, breaking former accessibility, technology and content barriers. Media on site were able to demo LG THRILL 4G’s 3D content and shoot and share capabilities. LG THRILL 4G will also be on display for media at the Digital Experience event at the Metropolitan Pavilion the evening of June 22.
AT&T Developer Program Webcast on 3D Content

As part of its mission to help developers create and market compelling applications, AT&T’s Developer Program is conducting a free webcast on Thursday, June 23 where the program will provide an overview of building 3D content for the LG THRILL 4G. AT&T’s Developer Program has ranked highest of all carrier developer programs for the past five years by Evans Data. Membership is free to all at http://developer.att.com.
Quotes

“While consumer demand for 3D is relatively nascent, LG THRILL 4G both does 3D right and is also a superlative smartphone,” said Jeff Bradley, senior vice president, Devices, AT&T Mobility and Consumer Markets. “With a 3D camera on a smartphone, user-generated content has the power to shape the evolution of 3D behavior. This is an amazing dual-core superphone.”

“LG is pleased to offer a new standard by which mobile users can interact with their content that is more engaging and life-like than ever before,” said Tim O’Brien, vice president of marketing for LG Mobile Phones. “This device adds a new dimension to smartphone performance and gives LG THRILL 4G an edge over other devices in the emerging superphone category.”

*AT&T products and services are provided or offered by subsidiaries and affiliates of AT&T Inc. under the AT&T brand and not by AT&T Inc.

For health and safety information for 3D content viewing please visit www.att.com/3Dinfo.

4G speeds delivered by HSPA+ with enhanced backhaul. Available in limited areas. Availability increasing with ongoing backhaul deployment. Requires 4G device. Learn more at att.com/network. Limited-time offer. Coverage not available in all areas. Subscriber must live and have a mailing address within AT&T’s owned wireless network coverage area. Two year service commitment, voice and smartphone data plan required. Up to $36 activation fee applies. Other conditions and restrictions apply. Early Termination Fee: None if cancelled in the first 30 days, but up to $35 restocking fee may apply to returns; thereafter up to $325. Some agents impose additional fees. Smartphone Data Plan Requirement: Smartphones require a DataPlus (200MB) or DataPro (2GB) plan. If you exceed your initial data allowance, you will automatically be charged an additional $10 for each additional 1GB provided on DataPro or an additional $15 for each additional 200MB provided on DataPlus. For more information see att.com/dataplans. Sales tax calculated based on price of unactivated equipment. Mobile Hotspot requires a DataPro 4GB plan. Devices connected to your Mobile Hotspot use data from your DataPro 4GB plan. Overage charges of $10 per GB provided apply if the included monthly data allowance is exceeded. The number of devices you can connect depends on your device. Performance may vary depending on the number of devices connected and other factors. If you do not use a password, others will be able to use your Mobile Hotspot connection.
About LG Electronics, Inc.

LG Electronics, Inc. (KSE: 066570.KS) is a global leader and technology innovator in consumer electronics, mobile communications and home appliances, employing more than 93,000 people working in over 120 operations around the world. With 2010 global sales of 55.8 trillion Korean won (USD 48.2 billion), LG comprises four business units – Home Entertainment, Mobile Communications, Home Appliance, and Air Conditioning & Energy Solutions. LG is one of the world’s leading producers of flat panel TVs, mobile devices, air conditioners, washing machines, and refrigerators. LG has signed a long-term agreement to become both a Global Partner and a Technology Partner of Formula 1™. As part of this top-level association, LG acquires exclusive designations and marketing rights as the official consumer electronics, mobile phone and data processor of this global sporting event. For more information, please visit www.lg.com.
About LG Electronics Mobile Communications Company

The LG Electronics Mobile Communications Company is a leading global mobile communications and information company. With its cutting-edge technology and innovative design capabilities, LG creates handsets that provide an optimized mobile experience to customers around the world. LG is pursuing convergence technology and mobile computing products, while continuing its leadership role in mobile communication with stylish designs and smart technology. For more information, please visit http://www.lgmobilephones.com.
About AT&T

AT&T Inc. (NYSE:T) is a premier communications holding company. Its subsidiaries and affiliates – AT&T operating companies – are the providers of AT&T services in the United States and around the world. With a powerful array of network resources that includes the nation’s fastest mobile broadband network, AT&T is a leading provider of wireless, Wi-Fi, high speed Internet, voice and cloud-based services. A leader in mobile broadband and emerging 4G capabilities, AT&T also offers the best wireless coverage worldwide of any U.S. carrier, offering the most wireless phones that work in the most countries. It also offers advanced TV services under the AT&T U-verse® and AT&T │DIRECTV brands. The company’s suite of IP-based business communications services is one of the most advanced in the world. In domestic markets, AT&T Advertising Solutions and AT&T Interactive are known for their leadership in local search and advertising.

Additional information about AT&T Inc. and the products and services provided by AT&T subsidiaries and affiliates is available at http://www.att.com. This AT&T news release and other announcements are available at http://www.att.com/newsroom and as part of an RSS feed at www.att.com/rss. Or follow our news on Twitter at @ATT.

© 2011 AT&T Intellectual Property. All rights reserved. Mobile broadband not available in all areas. AT&T, the AT&T logo and all other marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property of their respective owners.

Media Contacts:
Warner May
AT&T
404-986-1807
wmay@attnews.com
Elizabeth Latham
LG Mobile Phones
858-805-6701
Elizabeth.Latham@lge.com
Erica Samadani
LG-One
310-280-2456
Erica.Samadani@lg-one.com



Sunday, February 21, 2010

Dolce&Gabbana and D&G Fashion Shows Live for the First Time on Smartphones


Dolce&Gabbana and D&G Fashion Shows Live for the First Time on Smartphones. (PRNewsFoto/Dolce&Gabbana) MILAN ITALY

19 Feb 2010 18:58 Africa/Lagos


Dolce&Gabbana and D&G Fashion Shows Live for the First Time on Smartphones

Live.DolceGabbana.Mobi

MILAN, Feb. 19 /PRNewswire/ -- Dolce&Gabbana will broadcast the Fall/Winter 2010/11 Women's Fashion Show live on iPhones and Android Mobile devices (Google), which are the two most popular smartphones worldwide (82% of the market share of the total browsing market in the USA and 70% in Europe*).


(Photo: http://www.newscom.com/cgi-bin/prnh/20100219/NY57700 )

The dates are:
-- D&G > Thursday, 25th of February from 3pm (GMT +1);
-- Dolce&Gabbana > Sunday, 28th of February from 1pm (GMT +1).


Always a pioneer in the technological experimentations of the digital communications market, in 2005, Dolce&Gabbana was the first among fashion brands to broadcast the fashion shows live on its official website www.dolcegabbana.com. This season the fashion shows will be available again on: live.dolcegabbana.com as well as on the brand's official Facebook page - www.facebook.com/DolceGabbana.


In 2008, Dolce&Gabbana reached a new frontier in mobile communication by working on more interaction and direct contact with its own customers and with new potential targets through the channel dolcegabbana.mobi, which is dedicated to both the Dolce&Gabbana and the D&G brands, as well as through the free-application for iPhones "D&G Fashion Channel". In 2010, Dolce&Gabbana is raising the bar of direct contact with the most evolved consumers of mobile communications, offering the opportunity to watch the upcoming Fall/Winter 2010/11 season fashion show live on iPhone and Android Mobile Devices (Google). The live show will be freely available on live.dolcegabbana.mobi


Photo: http://www.newscom.com/cgi-bin/prnh/20100219/NY57700
PRN Photo Desk, photodesk@prnewswire.com
Source: Dolce&Gabbana

CONTACT: Debra Thom of HL Group, +1-212-529-5533, dthom@hlgrp.com


Web Site: Dolce&Gabbana


Wednesday, January 6, 2010

Would You Dump Your Apple’s iPhone for Google’s Nexus One?



Would You Dump Your Apple’s iPhone for Google’s Nexus One?


The arrival of the much talked about and much awaited Google's Nexus One Android smartphone is definitely the best Happy New Year present to millions of people all over the world who have been praying for Google to launch a smartphone that would be as good or even better than the overhyped and overpriced Apple’s iPhone seen as a status symbol in Nigeria.



Industry experts have said that the competition over the billion dollar market for smartphones has higher stakes in the mobile advertising market where more billions of consumers would be found as advancement in mobile technologies is attracting more consumers online than those offline.

Google’s Nexus One is not only meant to increase the demand for Google's Android which presently commands only 5% of the market, far behind the 29% market share of Apple's iPhone, and the overall 44% of RIM’s Blackberry devices, but to challenge other smartphones in price and service. Google is going to crash the price of smartphones and trash their makers in competition.

HTC built the hardware of Nexux One which has a light sensor, GPS, and accelerometer, and other unique features. But there is no HTC logo on the phone that is running on T-Mobile with a Wifi.



Powered by a 1GHz Qualcomm QSD 8250 processor, the Nexus One, which runs the Android 2.1 (Éclair) OS, sports a 3.7” WVGA (800 x 480) widescreen AMOLED touchscreen display (which, alas, does not support mulittouch), a 5 megapixel autofocus camera with LED flash offering 2x digital zoom with geotagging functionality courtesy of the Nexus One’s integrated AGPS capabilities, an accelerometer, digital compass, 512MB Flash and 512MB RAM – with the latter being expandable thanks to an in-built microSD card slot (up to 32GB – a 4GB card being bundled). You can also factor in Bluetooth 2.1+EDR and WiFi b/g/n wireless connectivity. There’s also animated wallpapers, of course, which respond to user taps and the full level of integration with Google apps that you’d expect including Google Earth whilst will allow users to navigate to well known landmarks via voice command.
In terms of dimensions, the Google Nexus One measures in at 119mm (H) x 59.8mm (W) x 11.5mm (D) whilst weighing in at 130 grams inclusive of battery whilst, as far as battery life is concerned you’re looking at up to 7hrs (3G) or 10hrs (2G) talktime, up to 250hrs (3G) or 290hrs (2G) standby.

As the news of Goggle’s Nexus One broke, Apple’s boss Steve Jobs boasted that competitors have a long way to go in chasing after Apple, because of the awesome acceptance of their iPhone.
“Three billion applications downloaded in less than 18 months — this is like nothing we’ve ever seen before. We see no signs of the competition catching up anytime soon,” Steve Jobs said.

The edge would go to Google in being smarter in the GPS navigation.
People pay from $100 to $400 for GPS applications on the iPhone, but Google is giving them away gratis on the Nexus One.

"As new phones come to market through this channel, consumers will benefit from the ability to match a phone of their choice with the service plan that best meets their needs," Google said in a press release on Nexus One.



See Nexus One vs Droid vs iPhone [Comparison Chart].

Now my question is, would you dump your Apple's iPhone for Google's Nexus One?



Releases displayed in Africa/Lagos time
6 Jan 2010
12:00
Apple Reports 3 Billion Apps Downloaded in First 18 Months as AppTech Corp Receives Approval for iPhone App Development
5 Jan 2010
20:39
Cooliris Delivers Media Browsing and Sharing Breakthroughs for Nexus One Smartphone

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