Laptops and Smart Phones - the Most Common Mobile Computing Products Used by CXOs in Europe, Finds Frost & Sullivan

Sony Ericsson Vivaz, a smart phone in vogue.


9 Mar 2010 11:30 Africa/Lagos

Laptops and Smart Phones - the Most Common Mobile Computing Products Used by CXOs in Europe, Finds Frost & Sullivan

LONDON, March 9, 2010/PRNewswire/ --


Laptops and smart phones are the mobile computing products most commonly used by European chief executive officers (CXOs). However, web-based collaboration tools, valuable particularly for business travel, are gradually gaining importance. Mobile-based applications, both location-based and multimedia contents, are relatively new concepts offering significant potential for service providers.


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New analysis from Frost & Sullivan (http://www.wireless.frost.com), 2009 European CXOs' Choice: Computing Products and Services, finds that the European CXOs expect the mobile communication as well as the computing products and services they use to be utilitarian rather than full of frills.


"Of the various mobile communication and computing products and services, all European CXOs surveyed in this research use or own laptops/notebooks," says Frost & Sullivan Research Manager Krishnendu Roy. "They perceive reliability as the core function of their laptop/notebook with all other features being secondary."


Smart phone ownership increased dramatically from 2008 to 2009, with the number of European CXOs now owning a smart phone doubling. This significant increase has directly affected standard feature phone ownership rates. Nearly all European CXOs perceive smart phones to be strictly business phones, while standard feature phones are seen as personal use phones. In either case, battery life and ease of use are perceived as the most important features.


"Overall, among those using web-based collaboration tools, 70 percent consider ease-of-use as the most important feature," concludes Roy. "Interestingly, having a powerful feature set is least important to European CXOs as few of them use mobile multimedia content applications or mobile location based applications."


If you are interested more information on this study, please send an e-mail to Joanna Lewandowska, Corporate Communications, at joanna.lewandowska@frost.com, with your full name, company name, title, telephone number, company e-mail address, company website, city, state and country.


2009 European CXOs' Choice: Computing Products and Services is part of the Mobile & Wireless Growth Partnership Services programme, which also includes research in the following markets: Mobile Payments Markets, The Evolution of Mobile Location Based Services in Europe, Mobile Communications Markets in Eastern Europe, Mobile Communications Outlook, European Mobile Broadband - Melee between Mobile WiMAX and 3G LTE. All research services included in subscriptions provide detailed market opportunities and industry trends that have been evaluated following extensive interviews with market participants.


About Frost & Sullivan


Frost & Sullivan, the Growth Partnership Company, enables clients to accelerate growth and achieve best-in-class positions in growth, innovation and leadership. The company's Growth Partnership Service provides the CEO and the CEO's Growth Team with disciplined research and best-practice models to drive the generation, evaluation, and implementation of powerful growth strategies. Frost & Sullivan leverages over 45 years of experience in partnering with Global 1000 companies, emerging businesses and the investment community from 40 offices on six continents. To join our Growth Partnership, please visit http://www.frost.com.



2009 European CXOs' Choice: Computing Products and Services
M482-65

Contact:
Joanna Lewandowska
Corporate Communications - Europe
P: +48-22-390-41-46
E: joanna.lewandowska@frost.com

http://www.frost.com


Source: Frost & Sullivan

Joanna Lewandowska, Frost & Sullivan Corporate Communications - Europe, +48-22-390-41-46, joanna.lewandowska@frost.com


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Contact Centre Services to Take Off in Nigeria by 2015, Finds Frost & Sullivan

19 Nov 2009 09:00 Africa/Lagos

Contact Centre Services to Take Off in Nigeria by 2015, Finds Frost & Sullivan

CAPE TOWN, South Africa, Nov. 19 /PRNewswire/ -- Despite industry challenges, the rising consumer demand from developing industry sectors will drive exponential growth in the Nigerian contact centre market. The outsourced contact centre segment, email and SMS services and the health and medical organisation (HMO) and the public sectors are expected to become key areas of market growth from 2009 to 2015.


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New analysis from Frost & Sullivan (http://www.contactcenter.frost.com/), Nigerian Contact Centre Market, finds that the market earned revenues of $8.29 million in 2008 and estimates this to grow more than tenfold by 2015 to reach $114.45 million. The application segments covered in this analysis are vendors and system integrators.


If you are interested in a virtual brochure, which provides a brief synopsis of the research and a table of contents, then send an e-mail to Patrick Cairns, Corporate Communications, at patrick.cairns@frost.com, with your full name, company name, title, telephone number, company e-mail address, company website, city, state and country. Upon receipt of the above information, a brochure will be sent to you by e-mail.


"Nigeria is an emerging economy and the most populous country in Africa," says Frost & Sullivan Research Analyst Jiaqi Sun. "The booming telecommunications and banking, financial services and insurance (BFSI) sectors are driving the demand for contact centre services, while competitive labour cost structures are attracting offshore operations."


Frost & Sullivan anticipates that the government will introduce incentives and regulatory frameworks by 2013. This will also coincide with improvements in infrastructure that will boost the market.


The main challenges faced by market participants include a poor telecommunications infrastructure and limited commercial power supply. Moreover, there is no specific industry association to regulate the market.


"The limited availability of commercial power supply increases operational costs," explains Sun. "Insufficient bandwidth also inhibits the growth of contact centre services. The key factors to succeed in this market include enhancing the quality of customer services, seeking alternative means of power supply, and initiating employee training programmes."


Nigerian Contact Centre Market is part of the Contact Centres Growth Partnership Services programme, which also includes research in the following markets: South African Contact Centre Technology Market, South African Broadband Market Update, Angolan Broadband Market, and Nigerian IT Infrastructure Outsourcing Market. All research services included in subscriptions provide detailed market opportunities and industry trends that have been evaluated following extensive interviews with market participants.


Frost & Sullivan, the Growth Partnership Company, enables clients to accelerate growth and achieve best in class positions in growth, innovation and leadership. The company's Growth Partnership Service provides the CEO and the CEO's Growth Team with disciplined research and best practice models to drive the generation, evaluation, and implementation of powerful growth strategies. Frost & Sullivan leverages over 45 years of experience in partnering with Global 1000 companies, emerging businesses and the investment community from more than 35 offices on six continents. To join our Growth Partnership, please visit http://www.frost.com/.


Nigerian Contact Centre Market
M475


Contact:
Patrick Cairns
Corporate Communications - Africa
P: +27 18 464 2402
E: patrick.cairns@frost.com

http://www.frost.com/


Photo: http://www.newscom.com/cgi-bin/prnh/20081117/FSLOGO
http://photoarchive.ap.org/
PRN Photo Desk, photodesk@prnewswire.com
Source: Frost & Sullivan

CONTACT: Patrick Cairns, Corporate Communications - Africa of Frost &
Sullivan, +27 18 464 2402, patrick.cairns@frost.com


Web Site: http://www.frost.com/

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Nigeria's Chemicals Sector to Benefit from Diversification Away from Oil, Says Frost & Sullivan

5 May 2009 09:00 Africa/Lagos


Nigeria's Chemicals Sector to Benefit from Diversification Away from Oil, Says Frost & Sullivan

CAPE TOWN, South Africa, May 5 /PRNewswire/ -- Overall, the global economic downturn has affected sub-Saharan countries less severely than the rest of the world. Despite a slowing in growth in the short term, economies such as Nigeria are expected to show resilience.

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Boosted by this relative stability, demand for chemicals across most sectors of the market in Nigeria will increase over the next five years. Furthermore, the non-oil sector will increase its share of the total chemicals market.

"The government drive to diversify the economy from oil has led to the implementation of a number of policies to support the non-oil sector," says Frost & Sullivan (http://www.chemicals.frost.com/) chemicals analyst Kholofelo Maele. "Import tariffs for products, including selected fully manufactured food and beverages as well as pharmaceutical and consumer goods, have resulted in increased local manufacture of these products."

This increase in manufacturing activity has had a knock-on effect of increasing demand for specialty chemicals. In addition, plans for complete deregulation of the refined oil products market may lead to increased private investment in this space and decrease the country's current need to import these products.

Despite the positive outlook for this market, a number of key challenges still plague the chemicals industry. These include the country's poor electricity infrastructure and the high operating costs encountered by local manufacturers.

"The existing power infrastructure in Nigeria provides limited and inconsistent coverage," notes Maele. "The government has however allocated US$5 billion towards power projects and also recently announced a shortlist of companies to invest in the gas sector. It has been reported that Dubai Natural Resources World has entered into a preliminary agreement with the Nigerian National Petroleum Corporation to invest in oil and gas drilling projects and build 1,000 megawatts of gas-fired power generation."

Power infrastructure projects should have a strong impact on the chemicals sector, as they will increase demand for specialty chemicals in the short term. In the medium to long term, increased power capacity in Nigeria will lead to increased efficiencies in the manufacturing sector.

"High operating costs as well as a lack of access to raw materials further restrain the development of manufacturing for a wider range of specialty chemicals," Maele adds. "However, manufacturers do have some respite, as the government's local content policy aids in shielding them from competition for their products from imports."

If you are interested in more information on Frost & Sullivan's analysis of the Nigerian chemicals industry, then send an e-mail to Patrick Cairns, Corporate Communications, at patrick.cairns@frost.com, with your full name, company name, title, telephone number, company e-mail address, company website and country.

Frost & Sullivan, the Growth Partnership Company, enables clients to accelerate growth and achieve best in class positions in growth, innovation and leadership. The company's Growth Partnership Service provides the CEO and the CEO's Growth Team with disciplined research and best practice models to drive the generation, evaluation and implementation of powerful growth strategies. Frost & Sullivan leverages over 45 years of experience in partnering with Global 1000 companies, emerging businesses and the investment community from 31 offices on six continents. To join our Growth Partnership, please visit http://www.frost.com/.

Contact:
Patrick Cairns
Corporate Communications - Africa
P: +27 18 468 2315
E: patrick.cairns@frost.com

http://www.frost.com/

Photo: http://www.newscom.com/cgi-bin/prnh/20081117/FSLOGO
http://photoarchive.ap.org/
PRN Photo Desk, photodesk@prnewswire.com

Source: Frost & Sullivan

CONTACT: Patrick Cairns, Corporate Communications - Africa, Frost &
Sullivan, +27 18 468 2315, patrick.cairns@frost.com

Web Site: http://www.frost.com/

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