One Year Later, Social Networkers Are Savvier About Keeping Information Private, But Still Take Risks

30 Mar 2010 13:00 Africa/Lagos


Webroot Research: One Year Later, Social Networkers Are Savvier About Keeping Information Private, But Still Take Risks

Second Annual Survey Shows 37 Percent More Users Block Strangers From Viewing Their Profiles Through A Google Search, Yet 81 Percent Allow Anyone on Their Network to See Their Recent Activity

BOULDER, Colo., March 30 /PRNewswire/ -- As the amount of activity on social networks continues to grow, more members are taking steps to protect their privacy but opportunities abound for security risks, according to new research commissioned by Webroot, a leading provider of Internet security software for the consumer, enterprise and SMB markets.

Webroot's second annual study surveyed more than 1,100 members of Facebook, LinkedIn, MySpace, Twitter and other popular social networks. The survey showed an increasing awareness among social network users of how to keep personal information private. At the same time, it revealed how social network users still put their identities and sensitive information at risk. Among the findings:

-- More users are practicing certain safe behaviors, including blocking
their profiles from being visible through public search engines - a 37
percent increase over last year.
-- Yet more than a quarter of respondents have never changed their
default privacy settings.
-- And more than three quarters place no restrictions on who can see
their recent activity.



Social networks are a growing Web destination - and a growing target for cybercriminals

Facebook membership grew to more than 400 million active users, a 229 percent jump over the previous year(1). For the week ending March 13, Facebook surpassed Google in the United States to become the most visited Web site for the week(2). And earlier this month, Twitter reported a 1,500 percent growth in the number of new registered users in the course of a year(3).

"A perfect storm is developing between the number of people flocking to social networks and the new, increasingly sophisticated malware attacks cybercriminals are launching to prey on the personal data they're sharing," said Jeff Horne, director of Threat Research at Webroot. "For example, our team has noted over 100 different variations of Koobface, a worm known to trick people into clicking links they shouldn't in order to infect their PC's and often convince them to provide credit card numbers to buy phony antivirus products, among other fraudulent activities."

In addition, Webroot has seen a rise in spam on social networks, which commonly contains links to malicious Web site links: The Webroot survey showed a 23 percent increase in spam received on social networks since last year.

Summary of Key Findings

Social network users are sharing information that could help hackers breach their profiles, their wallets and possibly their homes:

-- Sixty-one percent include their birthday
-- Fifty-two percent include their hometown
-- Seventeen percent make their cell phone available.
-- More than three quarters (77 percent) don't restrict who can access
their photo albums.
-- Eighty-one percent don't place any restrictions on who can see their
recent activity, including updates generated by geo-location-based
tools that report where their users are visiting.



Younger users (ages 18-29) are the least likely to take steps to safeguard their information.

-- Forty-three percent of young users use the same password across
multiple sites compared to 32 percent overall.
-- Forty percent of younger users say they accept friend requests from
strangers while only 29 percent of total users have.
-- And while 69 percent of the general population has clicked on a link
sent or posted by a friend, 77 percent of younger users have done so.


Privacy settings continue to be underutilized.
-- Twenty-eight percent of users report they've never changed their
default privacy settings.
-- Seventy-three percent were aware of Facebook's December 2009 privacy
changes which automatically exposed their full profiles by default.
-- But 42 percent report they haven't made changes to their settings
since the switch.



But modest gains are being made toward safeguarding personal information on social networks.

-- Twenty-seven percent of users now restrict who can find their profile
through a public search engine, up from 20 percent last year.
-- Sixty-seven percent now use different passwords for each of their
social networks, up from 64 percent last year.
-- Forty-seven percent know who can see their profile, up from 41 percent
last year.


What Can Users Do?

"Consumers need to better protect themselves by guarding their profiles and setting stricter privacy policies - especially given the growing popularity in location-based social media tools that broadcast where you are. It's also important to make sure your computer has an added layer of security to stop attacks before they happen," continued Horne.

To help consumers understand and protect themselves from these types of attacks, Webroot has provided the following tips as a guideline for safer social networking:

-- Make personal information private--Protect yourself by updating
privacy settings on your profile to restrict or omit access to any
personal data. Users of popular geo-location services that allow you
to share where you are should be especially careful to not disclose
your location to the wrong people.
-- Read between the lines--Familiarize yourself with the social networks'
privacy options to ensure you're taking advantage of any enhanced
security features.
-- Be exclusive--Only accept friend requests, emails and site links from
people you know and even then, be selective about what you open.
Accepting items from sources you do not know could expose you to
malicious malware.
-- Protect the password--As a critical line of defense, it is more
important than ever for members to choose their passwords wisely, and
make them different from one site to the next. Incorporating numbers,
letters and special characters like !, $, and * into your password
makes it stronger. Webroot also recommends changing your password at
regular intervals, and never use the same password at more than one
site.
-- Suite Security-- Protect your PC with an Internet security suite that
includes antivirus, antispyware, and firewall technologies.
-- Always automate software updates--If you're already using antimalware
software, be sure to install updates which include the latest malware
definitions. Do the same with updates to your operating system,
Internet browser and other key applications. However, watch out for
fake software updates like emails that purport to be from Microsoft
which require you click on a link to update Windows. Toggle the
automatic updates setting within Windows.



Webroot offers several comprehensive Internet security solutions for consumers including Webroot® AntiVirus with Spy Sweeper®, and Webroot Internet Security Essentials. For more information about these and other products, please visit http://www.webroot.com/En_US/consumer.html.

About the Research

Between February and March 2010, Webroot sponsored an online survey of Internet users in the United States and the United Kingdom. The panel management company e-Rewards invited panel members who own a PC or laptop, have an Internet connection at home, and spend at least one hour per week online at home to participate in the study. With a total of 1,136 respondents, the margin of error is +/- 2.9 percentage points at the 95 percent confidence level. To view the complete results visit: http://www.slideshare.net/Webroot/webroot-research-one-year-later-social-netwo rkers-are-savvier-about-keeping-information-private-but-still-take-risks.

About Webroot

Webroot, a Boulder, Colorado-based company provides industry-leading security solutions to consumers, enterprises and small to medium-sized businesses worldwide. Webroot delivers a comprehensive range of cloud-based security services to business customers that encompass Web security, email security, email archiving, as well as endpoint protection. For more information visit http://www.webroot.com/ or call 800.772.9383.

Webroot Threat Blog: http://blog.webroot.com/. Follow Webroot on Twitter: http://twitter.com/webroot.

©2010 Webroot Software, Inc. All rights reserved. Webroot and Spy Sweeper are registered trademarks or trademarks of Webroot Software, Inc. in the United States and other countries. All other trademarks are properties of their respective owners.

(1) Source: Facebook Statistics: http://www.facebook.com/press/info.php?statistics

(2) Source: Experian Hitwise Analyst Blog, http://weblogs.hitwise.com/heather-dougherty/2010/03/facebook_reaches_top_rank ing_i.html

(3) Source: "Twitter update newsletter by Biz Stone reports 1,500 percent growth," March 2, 2010, San Francisco Chronicle Online, http://www.sfgate.com/cgi-bin/blogs/abraham/detail??blogid=95&entry_id=58321

Source: Webroot

CONTACT: Aimee Eichelberger of Borders+Gratehouse, +1-415-963-4174, ext.
15, Aimee(at) bordersgratehouse.com, for Webroot

Web Site: Webroot

As Corporate Mobile Device Programs Grow, So Do the Risks

Information is Power. Nigerians Report is the daily Supplier.



23 Mar 2010 13:00 Africa/Lagos

As Corporate Mobile Device Programs Grow, So Do the Risks; Runzheimer International Mobile Watch Reduces Risks and Costs by Up to 25 Percent

WATERFORD, Wis., March 23 /PRNewswire/ -- Businesses today rely more than ever on cell phones and other mobile devices to stay connected in a global marketplace. However, according to employee mobility expert Runzheimer International, managing corporate mobile device programs can present significant costs and challenges often driven by lack of policy and expertise, inefficient processes, and inadequate management information. As a proof point, Runzheimer International's latest research shows that 73 percent of organizations are operating their virtual office programs without a formal policy.


Since many organizations today manage numerous wireless carrier relationships at a time with extremely detailed contracts and hundreds of pages of bills to review each month, the need for greater control continues to increase rapidly. The risk of errors and missed opportunity to optimize the management of contracts is high. An Aberdeen survey reports that it costs enterprises nearly 10 times more to manage wireless services and devices than wireline. The survey also indicates that this number will continue to grow, as 80 percent of respondents say they plan to increase their fleet of wirelessly enabled PDAs.


Runzheimer International Mobile Watch Services(TM) streamline the process of managing corporate mobile device programs, enabling organizations to achieve better service and cost reduction of up to 25 percent. On average, Runzheimer Mobile Watch customers have increased productivity with finance invoice reconciliation and cost allocation from 50 to 90 percent. Individual mobile device costs have been reduced by $100-$350 per year and service levels have decreased from two-to-three weeks to two-to-three days.


"Because of extreme complexity and an intensely manual process, uncovering expense control and service improvements in telecom expense management programs requires significant time and resources," said Greg Harper, president of Runzheimer International. "Our Mobile Watch Services provide corporations with the powerful combination of automation and consulting expertise to tighten policies and processes, resulting in better employee service and reduced costs."


Proven ROI for Companies that Take Control of Mobile Device Management


Johnson Financial Group (JFG), a full-service financial services company, faced challenges in understanding and effectively administering mobile devices. JFG maintained contracts with seven different wireless carriers and had limited guidelines for mobile device eligibility. A budget review identified mobile devices as a large and growing cost item. JFG implemented the Runzheimer International Mobile Watch Services to help take control of its complex mobile device program. Within the first 10 months of implementation, JFG's run rate of wireless spending declined by 23.5 percent and unit costs for mobile devices are now at or below best practice levels. The company has experienced improved asset management, reductions in billing errors and over-payments to carriers, and significantly shortened turnaround times for activating new lines and device receipt.


Runzheimer International's Mobile Watch includes a complete range of services, from expense optimization and order management to invoice automation and monthly reconciliation. The services also include consulting and management reporting relative to best practices. More information can be found at www.runzheimer.com.


About Runzheimer International


Founded in 1933, Runzheimer International serves 60 percent of the Fortune 500 and numerous government agencies. The company is recognized for providing innovative solutions relating to Total Employee Mobility®. Runzheimer International is the global leader in workforce mobility programs including business vehicle, logistics, business travel, corporate aircraft, employee relocation and compensation, and virtual office.


Source: Runzheimer International

CONTACT: Andrea Cousens of ABC Communications, +1-310-270-8903,
acousens@runzheimer.com, for Runzheimer International; or Kathy Sharo of
Runzheimer International, +1-262-971-2651, kps@runzheimer.com


Web Site: Runzheimer International


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