ARIK why now?
For over a year and half now, precisely since September 2009, ARIK Airline has refused to honour my request for a refund on two unused tickets- Business and Economy class (Sokoto to Lagos).
I was at this time Personal Assistant to the former DG of the National Theatre Professor Ahmed Yerima and together we traveled to Sokoto for a conference but due to a delay in the arrival of their service, we left with another service so we can meet up with a meeting in Lagos. On return to Lagos, I sought their advice (at the ticketing and reservation section) on what to do since they had a policy of non re-routing and they advised that I could apply for a refund and i was availed numbers to call, for follow up.
I have since then called & written severally but the last officer handling my case has even stopped picking my calls and would not reply my emails either. Please Editor, how best do you think i can get these monies refunded?
~ By Husseini Shaibu
